Legal

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Guarantee and Support

We will reply to customer feedback within 12 working hours and offer help to the best of our ability. We are available for contact at urbanpostermockup@gmail.com.

Returns and Refunds Policy

The product may be exchanged only if defective. If you wish to claim a refund you must (a) certify that no copy of the product remains in your possession or control and (b) provide proof of a valid sale and a valid sales receipt from Urban Poster Mockup, and (c) provide other information requested by Urban Poster Mockup to support your claim. All claims for a refund must be made within one week of purchase.

Claims Settlement

No legal liability is owed to the licensee regarding contingent damages from using the licensed products.

Product Update

We reserve the right to update our products. In case content is removed or modified, the previous versions of said content will be available for 2 more days for our customers.

We store our products in the cloud to which we grant access for a window of 14 days for our customers. For security purposes we reserve the right to periodically change the links to our products.

We will notify our customers of any changes in the licensed products at the email address tied to the purchase.